Emergency Response

Network and Software failure

24 Hour Emergency response

Denial of service attack assistance

Spam/Email attack assistance

Cisco IOS bug/failure assistance

Programming errors/Software system failure consulting

Problem user checks, audit of system usage

DNS/BIND/domain hijack assistance

Backup Email spooling/user accounts/FTP sites during outage

Operating system operation audit, OS problems, tracing

Hardware Failure Response

24 Hour Emergency response
Hardware repair

Hard disk mirroring, backup software setup, installation, and recovery

Loaner Hardware delivery and setup

Service handling at SCN Research co-location facility

Assistance with data recovery and outage handling