			       SUPPORT

As the saying goes, "you get what you pay for".

This does not mean that free software is not high quality.  
Most of the packages and tools I make available to the net for free
are of a very high standard indeed.  I write these packages and make
them freely available, so that I can take them to various sites I work
at and avoid having to continually re-invent wheels.  This of course
means my customers often end up with 1000's of lines of quality code
that they would otherwise have paid a lot of money for.  But in
general I prefer to keep my sanity.

What "you get what you pay for" does mean is that if you got some
software for free, then you do not have a support contract.  I am
always open to (and appreciate) suggestions regarding improvements.  I
also appreciate hearing of genuine problems you may have.  However, my
free time is very limited and precious to me, so unless your enhancement
suggestion is something that appeals to me, it may take a while (even
forever) for me to get around to it.

Having said that, enhancement requests, and problems can be mailed to:
help@quick.com.au

If your site has a thing about only using commercial software, or you
would like a support contract, or you want to fund a specific change
request, these can be arranged.  Just e-mail me.

--
Simon J. Gerraty <sjg@quick.com.au>
