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# Netra High Availability Suite Foundation Services 2.1 6/03 Troubleshooting Guide # Preface This book describes how to solve problems when installing, starting up, and maintaining the Netra™ High Availability (HA) Suite Foundation Services 2.1 6/03 product. ## Who Should Use This Book This book is for system administrators who are installing or maintaining the Foundation Services. This book assists administrators with the following troubleshooting tasks: Diagnosing and solving problems encountered while installing, configuring, or maintaining the Foundation Services Understanding error messages and resolving errors ## How This Book Is Organized This book is divided into parts that contains related chapters. An appendix is also provided. Part I, Introduction to Troubleshooting introduces the Troubleshooting Guide and the Foundation Services tools and configuration files. Chapter 1, Using the Troubleshooting Guide explains when and how to use this book. This chapter also points to other books in the documentation set for answers to common questions. Chapter 2, Using Administration Tools and Configuration Files to Troubleshoot describes the suite of tools and configuration files to use to administer and debug your cluster environment. Part II, Troubleshooting at Installation and Startup describes how to diagnose and solve problems when you are installing and starting up the Foundation Services. Chapter 3, Recovering From Installation Problems describes how to diagnose and solve problems during installation of the Solaris™ operating system and the Foundation Services. Chapter 4, Recovering From Startup Problems on Master-Eligible Nodes describes what to do if the master-eligible nodes do not startup correctly after a seemingly successful installation. Chapter 5, Recovering From Startup Problems on Diskless Nodes and Dataless Nodes describes what to do when you have started up the master-eligible nodes but are unable to startup the diskless nodes or dataless nodes. Part III, Troubleshooting at Runtime describes how to diagnose and solve problems when your cluster is running. Chapter 6, Recovering From Failover and Switchover Problems describes how to recover from problems associated with failover and switchover. Chapter 7, Recovering From Node Reboot at Runtime describes how to solve problems that cause a node to reboot during runtime. Chapter 8, Cannot Add Nodes to a Running Cluster describes what to do if you cannot add a node to your cluster. Chapter 9, Cannot Collect Statistics by Using the Node Management Agent describes error scenarios that can occur when you are using the NMA. Appendix A, Error Messages lists some of the error messages that are produced by the Foundation Services and describes how to resolve the errors. ## Related Books You will require some of the following books from the Foundation Services documentation set: Netra High Availability Suite Foundation Services 2.1 6/03 Overview Netra High Availability Suite Foundation Services 2.1 6/03 Glossary What's New in Netra High Availability Suite Foundation Services 2.1 6/03 Netra High Availability Suite Foundation Services 2.1 6/03 Quick Start Guide Netra High Availability Suite Foundation Services 2.1 6/03 Hardware Guide Netra High Availability Suite Foundation Services 2.1 6/03 Custom Installation Guide Netra High Availability Suite Foundation Services 2.1 6/03 Cluster Administration Guide Netra High Availability Suite Foundation Services 2.1 6/03 Troubleshooting Guide Netra High Availability Suite Foundation Services 2.1 6/03 CMM Programming Guide Netra High Availability Suite Foundation Services 2.1 6/03 NMA Programming Guide Netra High Availability Suite Foundation Services 2.1 6/03 Reference Manual Netra High Availability Suite Foundation Services 2.1 6/03 Standalone CGTP Guide Netra High Availability Suite Foundation Services 2.1 6/03 Release Notes Netra High Availability Suite Foundation Services 2.1 6/03 README
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