Sun Java System Calendar Server Online Help |

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> # Frequently Asked Questions

> - How do I get back to the main page with my calendar on it?
> - Why isn’t my calendar in the same view now as when I last saw it?
> - Why do I see “Untitled Event” or “Untitled Task” on my calendar?
> - What’s that little red X doing next to all of my events?
> - Why can’t I see the details of an event on one of the calendars I subscribe to?
> - I just clicked OK and created an event, but I wasn’t finished with it yet. What do I do now?
> - Why does it say “mailto:” in front of the name of a person on my attendee list?
> - Why don’t all of my attendees’ calendars show up on the Availability tab?
> - Can I schedule more than one event or task on my calendar for the same time?
> - Why doesn’t my all-day event get used for calculating my availability?
> - Why don’t my tasks show up on my calendar view?
> - How can I see a time line for all the time zones in my calendar group?
> - How do I create and manage a to-do list?
> - What’s that URL for at the bottom of the Edit Calendar window?
> - Why do the task and invitation counts change in the Action Items box when I view a different calendar?
> - Why don’t I see my event in the Invitations List? It used to be there.

> ## How do I get back to the main page with my calendar on it?

> Click the “home” link, located at the top right of the banner in your Calendar Express window. This returns you to today’s date for your default calendar, in the default view specified in your Options tab.

> ## Why isn’t my calendar in the same view now as when I last saw it?

> If you move between tabs and then return to the View tab, the same calendar will be displayed that you were previously displaying and the same date, but the view used is always the default view set in the Options tab, no matter what view you were in when you left the View tab.

> ## Why do I see “Untitled Event” or “Untitled Task” on my calendar?

> There are two circumstances that can cause “Untitled Event” or “Untitled Task” to appear: the organizer did not enter a title (the default event or task title is “Untitled Event” or “Untitled Task”), or the event is confidential and you are not allowed to see the title, in which case you see “Untitled Event” or “Untitled Task”.

> If you forgot to enter a title for an event you created, clicking the event title (“Untitled”) causes the Edit Event window to appear, where you can add an appropriate title. Be sure to click OK to save the change.

> ## What’s that little red X doing next to all of my events?

> The Quick Delete icon, a red X inside a circle, allows you to delete an event from your calendar directly, without having to bring up the Edit Event window. The system will ask you to verify that you want to delete the event.

> ## Why can’t I see the details of an event on one of the calendars I subscribe to?

> The owner of that calendar has marked this event to be “time and date only”. That is, you are not allowed to see the details, but the owner does wants you to know that this time is blocked out.

> ## I just clicked OK and created an event, but I wasn’t finished with it yet. What do I do now?

> You can edit the unfinished event by clicking its title in your calendar. This causes the Edit Event window to reappear, allowing you to change any of the information. For instructions on editing an event, see Editing an Existing Event.

> ## Why does it say “mailto:” in front of the name of a person on my attendee list?

> You see “mailto:” in front of email addresses for three reasons:

> - You entered it directly yourself.
> - The system put it in front of an email address you entered because the person is not in your calendar system. Otherwise the system would have converted the email address to a calendar ID.
> - Occasionally you may see the system convert the calendar ID you entered into a “mailto:” entry in the attendee list. This can happen if the person’s calendar is not yet activated.

> ## Why don’t all of my attendees’ calendars show up on the Availability tab?

> You can invite people to a meeting by putting their calendar ID in your attendee list, or by sending them an email notification. (Or, you can do both.) But only the former (those with calendar IDs in the attendee list) will be displayed in free-busy format on the Availability tab.

> ## Can I schedule more than one event or task on my calendar for the same time?

> Yes, these will be marked on the calendar with the word “conflict”.

> ## Why doesn’t my all-day event get used for calculating my availability?

> All-day events are not used to calculate availability, nor will they show up as a conflict with any other timed events for that day. If you would like the event to be used for calculating availability and show up as a conflict when scheduled with other timed events, you must not specify them as All Day events (do not select the checkbox). Instead, schedule them as long timed events. For instance, you might schedule this event from 6:00 am to 9:00 pm (or whatever makes sense for your event).

> ## Why don’t my tasks show up on my calendar view?

> In the Comparison view, tasks are not displayed. Tasks that have no due date are only visible on your calendar in the Overview and Day view.

> You can see your entire list of tasks by clicking Tasks in the Action Items box. Or, you can change views.

> ## How can I see a time line for all the time zones in my calendar group?

> One of the Options tab settings allows you to see a time scale for each calendars in your group that has a time zone different than yours explicitly set for it. From the Options tab, click Settings and then check the box that says, “Show time scale for each displayed calendar time zone.” Be sure to click Save Changes before returning to the View tab.

> ## How do I create and manage a to-do list?

> You must create the to-do list items as individual tasks. Then you can check your to-do list by clicking Tasks in the Action Items box in the View tab. You can mark the to-do items completed and they will show up on your calendar with a line marked through them, indicating that you have crossed them off your list. If you would prefer completed tasks to just disappear from your calendar, delete the item from your to-do list.

> ## What’s that URL for at the bottom of the Edit Calendar window?

> This URL points to a read-only version of your calendar. You can only view it, not add, modify, or delete anything from it. The purpose of this link is to allow you to send it (copy and paste it into an email) to a person outside the calendar system, so they can look at your calendar. Notice that most functionality is missing, such as the New Event and New Task icons, Calendars, Groups and Options tabs, and so forth.

> ## Why do the task and invitation counts change in the Action Items box when I view a different calendar?

> The tasks and invitations lists show the number of items you need to take action on in the currently displayed calendar. If you do not have permission to act on the currently displayed calendar, the tasks and events count will be zero. Only those tasks and events you have permission to act upon will show in the count. For example, if you can reply to invitations for another calendar, you will see them in the Action Items invitations count, otherwise the count will be zero.

> ## Why don’t I see my event in the Invitations List? It used to be there.

> Events you have replied to no longer show up on the Invitations List. The list contains only those events to which you have not replied.

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