Sun Java System Portal Server, Secure Remote Access NetFile 1 Online Help |

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> # Troubleshooting NetFile Java1

> ### The Window Size and Window Position do not seem to have the values you entered

> If an illegal string has been entered in any of these fields, NetFile sets the values back to the default, and functions normally. No error message is displayed. Login to amconsole from the standard Portal Desktop and reset the values as required. Ensure that you enter only integer values.

> ### The Upload and Search options are not working as expected

> This may occur if illegal characters have been specified in the upload limit and search directories limit fields in the NetFile service. Contact your administrator to reset these values as required.

> ### You are not able to access the Common Hosts specified by your administrator using NetFile

> Check if the Edit Share Information dialog under the System menu has valid values.

> ### You are not able to perform any operation on, or delete a system from your NetFile window

> Your administrator has the option to deny access to certain systems or hosts. If you have added a system, say sesta, and your administrator adds this system in the Denied Hosts list in the admin console, you will not be able to perform any operations on this system. You cannot delete the system either. Contact your administrator for further assistance.

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