Patch-ID# 105931-01 Keywords: NT crash reboot snc lock share IRQL NOT LESS THAN OR EQUAL Synopsis: Solstice Network Client 3.1: Some PCs crash when SNC locking/sharing is enabled Date: Jan/29/98 Solaris Release: SunOS Release: Unbundled Product: Solstice Network Client Unbundled Release: 3.1 Relevant Architectures: i386 BugId's fixed with this patch: 4103402 Changes incorporated in this version: Patches accumulated and obsoleted by this patch: Patches which conflict with this patch: Patches required with this patch: Obsoleted by: Files included with this patch: readme.txt sunwnfs.vxd sunwnfs.sys sunwnfs.dbg Problem Description: 4103402: SNC 3.1 installed on a Windows NT ver 4.0 with Service Pack 3 When file locking/sharing is enabled on the SNC client, some of the PC's crash with the blue screen of death and then reboot coming up fine only to reboot at a later stage with the same problem. The errror message on the PC is "IRQL NOT LESS THAN OR EQUAL". Patch Installation Instructions: Note: This patch is for NT and WIN95 platforms. This patch is packaged as a self-extracting compressed file (10593101.exe). It must be installed from Windows. The setup program backs up the original file(s). It then installs the new file(s) and a patch uninstall utility. To install, download 10593101.exe to a temporary directory on the PC. In Windows, select "Run" from the "Start" menu. Enter the path and patch filename (Example: c:\temp\10593101) then select "OK". The patch will uncompress and start the setup program automatically. Follow the setup program prompts to complete the patch installation. Restart Windows. Patch Removal Instructions: In Windows, click "Start". Then select "Programs", "Patch 105931-01" and click on "uninstallSHIELD". Restart Windows. Installation Notes: All drive letter and directory name references are Solstice Network Client defaults. If you have installed Solstice Network Client or the patch file on a different drive, or in a different directory, substitute your drive and directory names in the example commands above.