Patch-ID# 106198-01 Keywords: point patch NT Win95 solstice 3.1 pcnfsd authentication timeout Synopsis: Solstice Network Client (SNC) 3.1: may timeout when using security software on server Date: Mar/12/98 Solaris Release: SunOS Release: Unbundled Product: Solstice Network Client (SNC) Unbundled Release: 3.1 Relevant Architectures: i386 BugId's fixed with this patch: 4116348 Changes incorporated in this version: Patches accumulated and obsoleted by this patch: Patches which conflict with this patch: Patches required with this patch: Obsoleted by: Files included with this patch: readme.txt sunwnp.dll sunwnpnt.dll Problem Description: 4116348 The SSM version of rpc.pcnfsd when it recieves a request from a PC via an rpc then goes an contacts an SSMI server creates a secuure encrypted link and performs the authenification of the users password, if the password matches it returns the UID GID etc. This process take much longer than the "getpasswdent" call that normal rpc.pcnfsd does. The result of this is that the SNC client retries the rpc request a number of time before it gets the first response. Because the SSM version of rpc.pcnfsd is stateless, much like the normal version, when it recieves the retries it agian contacts the SSMI server. The net result is that the SSMI servers gets swamped buy these requests and is unable to keep up which leads to the PCs not being able to authenticate and therefore not being able to be used. users must edit their regedit file in the following way in order for this change to have any effect. This fix can configure 3 different timeouts AuthPingTimeout AuthRpcRetransmitTimeout AuthRetryCount In order to make these changes they must edit the NT registry in the following way. HKEY_LOCAL_MACHINE \Software \SUNW \CC \1.0 \sunwnfs \authentication Here they must Edit->New->DWORD value for the following entries AuthPingTimeout Timeout value for the initial call to the pcnfsd server to see if pcnfsd is alive. minimum = 3, max = 45, default 6 AuthRpcRetransmitTimeout This will set the retransmit timeout on the actual authentication call, min = 3, max 60, default = 3. AuthRetryCount Number of times we try to contact pcnfsd server min 1 max 4 default 2. Patch Installation Instructions: Note: Please note that this is a point patch done just to address this customer's situation--this means that it will not be carried over into any future releases. This patch is packaged as a self-extracting compressed file (10619801.exe). It must be installed from Windows95/NT. The setup program backs up the original file(s). It then installs the new file(s) and a patch uninstall utility. To install, download 10619801.exe to a temporary directory on the PC. In Windows95 or NT, select "Run" from the "Start" menu. Enter the path and patch filename (Example: c:\temp\10619801) then select "OK". The patch will uncompress and start the setup program automatically. Follow the setup program prompts to complete the patch installation. Restart Windows95 or NT. Patch Removal Instructions: In Windows95 or NT, click "Start". Then select "Programs", "Patch 10619801" and click on "uninstallSHIELD". WARNING - The patch uninstall program restarts Windows at the end of the uninstall process. Installation Notes: All drive letter and directory name references are Solstice Network Client defaults. If you have installed Solstice Network Client or the patch file on a different drive, or in a different directory, substitute your drive and directory names in the example commands above.