Patch-ID# 106458-02
Keywords: SNC 3.1+ crashes winnt 4.0 Outlook kmode_exception_not_handled 
Synopsis: SNC 3.1.1 _x86: WINNT 4.0 crashes with message "kmode_exception_not_handled" 
Date: Aug/27/98

Solaris Release:  

SunOS Release: 

Unbundled Product: Solstice Network Client (SNC) 

Unbundled Release: 3.1.1

Relevant Architectures: i386

BugId's fixed with this patch: 4151402 4167056 4134674

Changes incorporated in this version: 4151402 416705

Patches accumulated and obsoleted by this patch:  

Patches which conflict with this patch:  

Patches required with this patch: 

Obsoleted by: 

Files included with this patch:
 
 readme.txt
 sunwnfs.sys
 sunwnfs.dbg

Problem Description:
4151402 Windows NT bluescreens when exiting the Microsoft outlook client with
the message "kmode_exception_not_handled". 

4167056 If your Outlook mail box is on an NFS mounted drive ---when you log out of
Outlook and try to log back into Outlook you get the following error 
message:
"Mail file is in use by another process - please close any other program 
using the file and retry".
It looks like Outlook left the file locked so it cannot be restarted.

(from 106458-01)
4134674 Windows NT 4.0 installed on a Gateway G6-300 (Pentium 2 300 MHz) with service pack 3
and Solstice Network Client 3.1+.The customer mounts a nfs exported file system from a Solaris 2.5.1 server.
On the pc, when the customer opens two windows from "My Computer" one from a local disk
and the other from the nfs mounted "drive" and he drags a file from the local
drive onto the mounted drive .....NT crashes leaving the machine with a blue
screen and the message "kmode_exception_not_handled".
 

Patch Installation Instructions:

This patch is for Windows NT ONLY.
 
This patch is packaged as a self-extracting compressed file (10645802.exe).  
It must be installed from Windows NT.The setup program backs up the original 
 file(s).It then installs the new file(s) and a patch uninstall utility. 
 To install, download 10645802.exe to a temporary directory on the PC.  
 
 In Windows, select "Run" from the "Start" menu.  Enter the path and 
 patch filename (Example: c:\temp\10645802) then select "OK".  
 The patch will uncompress and start the setup program automatically.  
 Follow the setup program prompts to complete the patch installation.  
 Restart Windows.

Patch Removal Instructions:

 In Windows NT, click "Start".  Then select "Programs", "Patch 106458-02"
 and click on "uninstallSHIELD".  

 WARNING - The patch uninstall program restarts Windows at the end
           of the uninstall process.
 

Installation Notes:

 All drive letter and directory name references are Solstice Network Client
 defaults. If you have installed Solstice Network Client or the patch file on 
 a different drive, or in a different directory, substitute your 
 drive and directory names in the example commands above.