Patch-ID# 116001-02 Keywords: mcdata 2gb fibre channel director switch firmware e/os 6064 6140 4500 Synopsis: McDATA E/OS 05.02.00 upgrade Date: Nov/18/2003 Install Requirements: None Solaris Release: 8 9 SunOS Release: 5.8 5.9 Unbundled Product: Fibre Channel Unbundled Release: N/A Xref: Topic: McDATA E/OS 05.02.00 upgrade for 6064/6140/4500 Relevant Architectures: sparc BugId's fixed with this patch: 4903161 4948157 Changes incorporated in this version: 4948157 Patches accumulated and obsoleted by this patch: Patches which conflict with this patch: Patches required with this patch: Obsoleted by: Files included with this patch: 5.02.00_Release_Notes.pdf EOSv05.02.00.bin patchinfo README.116001-02 Problem Description: 4948157 4500/6064/6140 w/ E/OS 4.xx.xx reset to factory defaults after IPL, IML or POR. (from 116001-01) 4903161 fabric segmented or device disconnected on the 49th day on switches with E/OS 4.1 ************************************************************************* ************************************************************************** **WARNING:****WARNING:****WARNING:****WARNING:****WARNING:****WARNING:** 1. McDATA switches running E/OS 05.02.00 should not be downgraded using SANpilot and Internet Explorer version 5.00.3315.1000x. There is a problem with Internet Explorer and not E/OS. If this operation is performed, the download operation may not complete and may eventually time-out leaving the switch with the previous version of E/OS. Please refer to the "McDATA Enterprise Operating System version 05.02.00 Release Notes" for more detail regarding other firmware downgrade consideration and limitation. "McDATA E/OS v05.02.00 Release Notes" is included with this patch and is available from McDATA File Center at URL http://www.mcdata.com/filecenter/template?page=home.login NOTE: Sun is not responsible for the availability of third-party Web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources. 2. The McDATA 6064, 6140, and 4500 must be running E/OS 04.00.00 or higher before upgrading to E/OS 05.02.00. If a McDATA 6064/6140/4500 is operating with a firmware level below 04.00.00, it must be upgraded to E/OS 04.00.00 or higher before installing version 05.02.00. Please refer to the "McDATA Enterprise Operating System version 05.02.00 Release Notes" for more detail regarding other firmware downgrade consideration and limitation. 4. This 05.02.00 E/OS release does not apply to the 4300 Switch. The minimum E/OS that can be installed on the 4300 is 05.05.00. 5. Do not rename the firmware file or change the file name extension. Switch management software expects the firmware filename in specific format. 6. Potential issues during E/OS 05.02.00 upgrade: * The contents of nonvolatile memory (NVSRAM) on the active Control Processor card (CTP) can become corrupted. Refer to the "McDATA Enterprise Operating System Release Notes, Version 05.02.00" under "Intrepid 6064 and 6140 Director Procedure," first paragraph, for details. The procedures mentioned above in the Software Release Notes provide steps for using EFCM to work around this issue on the 6064 and 6140. The "Special Install Instruction" in this readme file provides steps to work around this issue on 6140/6064 using the maintenance port on the director. Since less than 0.005% of these units were shipped with suspected NVSRAM, the chance of this issue occurring during E/OS 05.02.00 upgrade on 4500 is low. However, it is recommended that a replacement switch be available in case and that the upgrade be done on a ischeduled maintenance window. * Bug 4901318 (P3/S3): After a McDATA 6064/6140/4500 is upgraded from firmware version 04.01.00 to 05.01.00 or downgraded from 05.01.00 to 04.01.00, it can't communicate with Enterprise Fabric Connectivity Management (EFCM) Lite 7.1. However, the director/switch is still functional and can be accessed through a telnet session and by SANpilot. Workaround: Use SANpilot to manage the 6064/6140/4500. To recover, push the reset button on the backup CTP card to force an Initial Machine Load (IML) on the 6064/6140. An IML of the 4500 might disrupt I/O on the switch because of the limitation of a single CPU. * Bug 4832847 (P4/S4): Embedded Web Server (with SANpilot) only display up to 50 char of the f/w filename for download selection. Workaround: keep the directory path and the filename of the firmware file to less then 50 character long. 7. Additional Notes: A. The switch or director is not required to be offline before performing the E/OS 5.02.00 upgrade. An E/OS upgrade is non-disruptive to attached devices. B. Before upgrade or downgrade E/OS, it is highly recommended to back up the switch/director configuration in the event that a failure should occur. Refer to the first step under "Special Install Instructions" in this README file for details on using SANpilot for this procedure. For details on using EFCM, refer to the Chapter 6, of the 6064/6140 Director or 4500 Switch Product Manager User Manual, under "Backup and Restore Configuration" for details. C. Page 4 of the McDATA E/OS 05.02.00 Release Notes mentions an firmware upgrade issue reported on some early-shipped McDATA 1Gb Director/Switch caused by insufficient memory. None of these units were shipped to Sun's customer. As a result, this "insufficient memory" is not applicable to Sun's install base. D. It is recommended that other McDATA products in the same fabric as director/switch with E/OS version 5.02.00 to be at a minimum revision level for optimum fabric stability and robustness. The minimum firmware level are: - 6064, 6140, 4500: version 05.02.00 - 4300: version 05.05.00 - ED-5000: version 04.01.00 - ES-1000: version 02.00.02 E. It may take 5 to 10 minutes for the E/OS 05.02.00 upgrade process to complete on a 4500 depend on the management s/w in used, management network traffic and load, ... etc. F. One of the following application combination can be used to download E/OS 05.02.00 to the McDATA 6064/6140/4500: * SANpilot (embedded web server) See Note below. * SANpilot (embedded web server) See Note below. 5.00.3315.1000x * EFCM_Lite 7.01.00 or later. Note: The Web Server Interface requires an industry standard browser of release level 4.0 or higher supporting HTML version 4.0 and JavaScript version 1.0. For optimum results, Microsoft's Internet Explorer 4.x or Netscape Navigator 4.x or higher is recommended. The browser software should be compliant with HTML 4.0 and Javascript 1.0 for full functionality, optimum performance and best aesthetics. ************************************************************************** ************************************************************************** Patch Installation Instructions: -------------------------------- This is not an OS patch and is not installed with the standard patchadd(1M) command. After unpacking the patch, follow the "Special Install Instructions" below to upgrade the McDATA 6064/6140/4500 FC director/switch firmware. This patch is not OS-dependent. This patch contains McDATA E/OS 05.02.00 (firmware), which is saved on a Solaris Host then downloaded to the McDATA 6064/6140/4500 director/switch via management software. Please refer to the "Special Install Instructions" for detail. Unpack the patch into any convenient directory such as /var/tmp, and refer to the "Special Install Instructions" below to download E/OS 05.02.00 to the director/switch. Special Install Instructions: ----------------------------- 1. Backup the 6140/6064/4500 configuration information using a browser and SANpilot in the event that a failure should occur: - Login the switch as user Administrator using Netscape Navigator/SANpilot. - Click Operations menu. - Click on the Maintenance tab. - Click on Product Info tab. - Select the Product Information link provided to display product information. - Save the information using the browser's File >>Save pull down menu. 2. Follow this procedure if upgrading from 04.xx.xx to 05.02.00. If upgrading from 05.01.00 to 05.02.00, skip to step 3. 2a. Prepare an Intrepid 6064/6140 for upgrade from E/OS 04.xx.xx to 05.02.00: An issue has been identified where the contents of the nonvolatile storage (NVSRAM) on the active CTP can become corrupted. Once the configuration has been loaded, this corruption is not detected until an IPL/IML, power cycle, or E/OS code load. If the NVSRAM in the active CTP has corrupted contents, the firmware load can cause the configuration to reset to factory defaults, which could cause a system outage. By using the following procedure to upgrade firmware, configuration can be preserved and a system outage due to this issue can be avoided. To safely upgrade these directors: Execute a CTP swap: Setup the maintenance port access with a null modem cable connected to the data com port on a PC. Launch hyper terminal or some other terminal emulator on a PC. Set up the baud rate of com port ( 115,200 Baud for model 6140/4500 and 57,600 Baud for model 6064 ), 8 bits, 1 stop bit and no parity. - When you get a ">" prompt, type level-2 and press Enter. - When you get a "SSP0>" prompt, type ctpswap and press Enter. (This command is for Directors 6064, 6140 only. You can run it on a 4500 but it will not do anything.) NOTE: The director will lose it's Ethernet connection for a short period during the switchover process. CTP swaps can be performed from EFCM Lite 7.01 if it is available. Chapter 2 and chapter 3 of the "McDATA Interpid 6064 Director Installation and Service Manual", p/n 620-000108-800 stated the baud rate setting of the 6064 service port at 115,200 baud. This is a mistake and has been corrected in the latest Installation and Service Manual. 2b. Prepare the 4500 for upgrade from E/OS 04.xx.xx to 05.02.00: 4500 does not have dual CTP cards; therefore, there is no way to protect the customer from the risk of an outage or to determine whether an outage will occur. The possibility of an outage on 4500 due to the NVSRAM issue is low. If an outage will compromise system integrity, it is recommended that the switch upgrade be a scheduled maintenance action that anticipates the failure of switch connectivity. - Have a replacement switch available and prepare to restore the switch configuration from the saved backup in step 1 if IML detected NVSRAM failure. 3. Download firmware to the 6140/6064/4500 using a browser and SANpilot: - Bring up Netscape Navigator and input the 6140/6064/4500 IP as the location. - Click the Maintenance tab on the Operations menu. - Select the Firmware Upgrade option under the tabs. - Type the path and name of the new firmware or click browse to choose the firmware from the File Upload pop-up box. The path would be the directory where you unpacked the patch (such as /var/tmp). The firmware file should have a file extension of bin. - Once the path and name are displayed in the field, click the Send & Load Firmware button. A dialog box displays stating that the operation will take several minutes to complete and not to perform any browser applications until it is complete. - Click OK to continue with the firmware upload or Cancel to cancel the operation. - When the firmware upgrade is completed, Netscape/SANpilot will refresh the screen and display a "Firmware Upgrade Complete!" message. You can also download firmware to the 6140/6064/4500 using the EFCM Product Manager software. For a procedure and troubleshooting information, refer to Chapter 4, "Repair Information," in the 6140, 6064, or 4500 Installation and Service Manua1 in the "Managing FirmwareVersions"section. You can find these publications in URL:http://www.mcdata.com/filecenter/template?page=home.login Reference --------- Sun StorEdge Network 2Gb McDATA Intrepid 6064 Director Guide to Documentation, Including Firmware 5.01.00; 817-0063-11 Sun StorEdge Network 2Gb McDATA Sphereon 4500 Switch Guide to Documentation, Including Firmware 5.01.00; 817-2257-11 Sun StorEdge Network 2Gb McDATA Intrepid 6140 Director Guide to Documentation, Including Firmware 5.01.00; 817-2860-11 McDATA Enterprise Operating System version 05.02.00 Release Notes McDATA SANpilot User Manual (620-000160). Find this manual on the following URLs: http://www.mcdata.com/filecenter/template?page=home.login http://www.mcdata.com/resources/tdoc/index.html README -- Last modified date: Tuesday, November 18, 2003