# The XML C library for Gnome ## Reporting bugs and getting help

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Well, bugs or missing features are always possible, and I will make a point of fixing them in a timely fashion. The best way to report a bug is to use the Gnome bug tracking database (make sure to use the "libxml" module name). I look at reports there regularly and it's good to have a reminder when a bug is still open. Be sure to specify that the bug is for the package libxml. There is also a mailing-list xml@gnome.org for libxml, with an on-line archive (old). To subscribe to this list, please visit the associated Web page and follow the instructions. Do not send code, I won't debug it (but patches are really appreciated!). Check the following before posting: read the FAQ make sure you are using a recent version, and that the problem still shows up in those check the list archives to see if the problem was reported already, in this case there is probably a fix available, similarly check the registered open bugs make sure you can reproduce the bug with xmllint or one of the test programs found in source in the distribution Please send the command showing the error as well as the input (as an attachment) Then send the bug with associated informations to reproduce it to the xml@gnome.org list; if it's really libxml related I will approve it.. Please do not send me mail directly, it makes things really harder to track and in some cases I'm not the best person to answer a given question, ask the list instead. Of course, bugs reported with a suggested patch for fixing them will probably be processed faster. If you're looking for help, a quick look at the list archive may actually provide the answer, I usually send source samples when answering libxml usage questions. The auto-generated documentation is not as polished as I would like (i need to learn more about DocBook), but it's a good starting point. Daniel Veillard