Remote Monitoring
Response to issues 24H/7D per pre-arranged coverage plan
Notifications via cell phone SMS, pager, email, and voice call
Monitoring services available from 6 Points of Presence, including:
- POP #1 connected to Cogent, Qwest, Infinity Internet
- POP #2 connected to AT&T, UUNet/Verizon Business, Sprint
- POP #3 connected to Qwest, Silverstar Telecomm, Savvis
- POP #4 connected to Integra, NewEdge Networks, XO
- POP #5 connected to AT&T, Cogent
- POP #6 connected to Cogent, NTT
Unix System Monitor
Monitoring of all network available services, including RADIUS, DNS, SSL, LDAP, MySQL, SSH, FTP, SMTP, IMAP, POP3
Monitoring of HTTP, HTTPS, SSL certificates
Monitoring of custom ports/services
Monitoring via ping, latency measurements, bandwidth and throughput
Monitoring of processes, memory, CPU, disk space, swap space, load average
Monitoring of log files, system messages, error conditions, status reports
Paging and email alerts based on user preference
Warning conditions, status reports, performance stats over time are available
Response to issues 24/7 per pre-arranged coverage plan
Environmental monitoring using appliances by APC, IT Watchdogs, etc
Software used includes Nagios, BigBrother, Argus, SYSMON, Netwatch, NPulse, OpenNMS, SmokePing, and others
Router and Switch Monitor
Cisco Router and Switch configuration monitoring using RANCID
Cisco Router and Switch CPU and memory monitoring
Log file analysis and error message/warning message reporting
Denial of service warnings, dramatic traffic change warnings
Traffic usage and patterns using NetFlow and other tools
BGP status, link status, interface error rate reporting
Intrusion Detection Monitor
Security event logs
Paging/email for security events
Managed Intrusion Detection Systems
Utilize Cisco software, Network Flight Recorder, Snort, and others